General FAQs

Donny D Tran

General FAQs

Shipping (U.S.)

  • We will use UPS for shipping.
  • Items usually will be sent out within 10 business days.  If you have any questions or concerns regarding your order, please contact us.


International Shipping

  • We now ship to Canada! 
  • The Online Shop is not currently set up for shipping outside the US and Canada.  However, please Contact us to see if we can accommodate you.


Out of Stock Items

  • Though there's no guarantee, some prints may be restocked in the future.  So if there's a print you had your eye on, contact us and we'll see if we can  find one hiding around somewhere.
  • Once Original Art pieces are gone, they're gone.  Sorry!


What kind of Paper are the Prints?

  • Some of prints are on 100 lbs thick paper with a photo lab matte.  This gives it a nice weight and semi-gloss appearance.
  • Some of the prints are on 230 gsm matte paper which gives it an amazing rich color without any gloss.
  • Both look fantastic!


Do you take commissions?

  • Sorry.  At this time, he is no longer taking commissions.


Where can I find out more info on Donny?


Other questions not answered here?

  • Feel free to contact us.  We usually respond within 24-48 hours.  If you don't hear from us by then, the message may have gotten lost.